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UK Comms: Where do we stand?

20th July 2018 by admin

UK Comms: Where do we stand?As a company now entering its teenage years, Boxx Communications has bared witness to many of the biggest and best changes in the telecommunications industry.

The notable movements include faster and more reliable broadband, the rapid growth of IP voice solutions and, of course, a steep fall in pricing.

To put into perspective the scale of these changes we have some statistics accumulated over 6 years, between 2011 and 2016.

In this period, the number of Fixed (Phone) Lines has remained steady; rising from 33.3 million to 33.7 million between 2011 and 2015 before falling back slightly to 33.5 million in 2016. This stability derives from the infrastructure that we adopt here in the UK: in order to have a broadband connection, a fixed telephone line is required.

The changes in numbers appear when looking at the activity on these lines;

The number of broadband connections increased by 22.2%; starting at 20.7 million connections in 2011 and rising to 25.3 million by 2016. The increases year upon year were very steady with jumps of 1 million give or take a couple of thousand.

What’s more staggering is 1 million of those 20.7 million connections in 2011 were fibre, yet by 2016 that figure has grown to an impressive 10.8 million! A growth of almost 2 million fibre connections per year and a total percentage growth of 980% in total. This really highlights the increasing availability of fibre services around the UK as well as the growing need for those ever-cheaper connections.

Broadband Connections

In similar fashion – mobile and landline minutes saw massive movements…

While the number of landline minutes accumulated each year fell by 46 billion (41.4%) to 65 billion, the number of mobile minutes increased by 20 billion (15.3%) to 151 billion.

Landline and Mobile Minutes

These statistics highlight the movement away from the traditional landline as we move towards mobiles and IP solutions as our go to platforms for making calls.

As applications, such as iMessage and Whatsapp, come to the forefront, traditional MMS and SMS see less of the limelight. In 2016, 54 billion fewer texts were sent compared to 2011. Having said that, 96 billion were still sent.

In recent years, 4G has been the biggest technology to hit the mainstream. Despite this, 2016 figures show that 69% of data connections on mobiles took place over Wi-Fi. The remaining 31% of mobile data is broken down into 65% 4G, 30% 3G and 5% 2G.

2016 Data Connections

In retrospect, the number of ADSL broadband connections fell to 13.6 million – a decrease of 6.2% compared to 2015.

The movement to higher capacity internet connections has seen the volume of data consumed by user’s skyrocket. Larger files have become easier to download meaning more and more are downloaded.

In 2016 alone, there was a 36% rise in the average users download numbers, a number that is expected to continue rising at a similar, if not faster, rate.

Now that we’ve covered how the UK looks, how do we compare to our fellow nations?

• We ranked 4th behind the US, China and Japan when it came to the revenue generated by voice and data services.

worldwide voice and data revenue

• Surveys shows that 98% of the UK has access to speeds of at least 10Mbps which puts us back in our favourite position: 4th.

• 92% of us can receive speeds of 30Mbps or greater but unfortunately, there’s a large drop-off in number that can receive full fibre services at just 2%, placing us 18th out of 20 on the list.

• 51% of us have used our mobiles to purchase a product online. In the U.S, 57% have.

Mobile Purchases

• 9% of us have made social media our primary location to find the latest news compared to 16% in Australia.

News on Social Media

• Only 59% of us are worried about the affect mobile ads have on our phones compared to the 71% in Spain.

Mobile Adverts

• Surprisingly, only 51% of us compared to the 75% in Sweden use our phones to check our balance.

Bank Balance

So it’s clear to see how the communications landscape has changed in the 6 year period of 2011 – 2016. A lot can happen in just 6 years. We’re excited to see what the next 6 years brings… 5G and Gigabit Internet are already making waves, but what next?!

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Filed Under: How We Help

How to use Apps Safely on your Mobile Phone

12th May 2015 by admin

How to use Apps Safely on your Mobile Phone

Apps have become an integral part of our everyday life. As smartphone use continues to increase, we use them to tell us the weather, to hear the news, to check our bank statement, to play games and even more!

Never before has ‘there must be an app for that’ become such a common catchphrase – because there almost always is. And if not, chances are one is in development.

While all of the many and varied apps in our lives provide a simple and easy means of accessing great content and services, it’s important to be aware of how to use them safely and securely.

Key to this is how they get on to your phone in the first place. Apple users have the App Store, Android customers have Google Play – both of these are trusted environments where apps have been reviewed and shouldn’t contain malicious information. You can also be confident when buying from the Windows Store and Blackberry World.

It is possible, however, for some apps to exploit your mobile device once installed. This possibility increases if you install an app from a less reputable (or unknown) source, such as bulletin boards or peer-to-peer networks. Here, you are unable to tell if someone has taken a popular paid-for app and added their own malicious elements. Once installed, it could potentially be used to take control of your handset, rack up charges on calls and messages, or send and intercept SMS and voicemail messages. Apps that work like this often aren’t evident until after your handset has been compromised, so it’s better not to take the risk in the first place.

So, when looking for new apps of any description, exercise caution – research it and check reviews before downloading. Once you have your apps in place, consider who will be using the device. If it will be children, you might want to check the ratings guidance in each store, which generally covers themes such as violence, offensive language, sexual content, or drug references. Each app store has its own policy, and exact age recommendations, for example, differ.

Also be aware, if you use apps that allow you or your child to connect to the internet and access content outside the app, that you may need to consider further device-level or network-level protections, filters or safe search options.

You should also be aware of permissions. These are things the app asks to do when it is installed, typically to assist the content or activity of the app, and often including a request to turn on location settings, for example, or access the camera function of your phone. Check what you are agreeing to, and decline or search for a comparable app if you are not happy.

If you use your phone as a mobile bank, be sure to stay safe and vigilant online – log out after each session, and ensure your phone is password protected.

Apps can cost you above and beyond the purchase price if you are not savvy. Beware going over your mobile data allowance if it is not very high, for example, as most use data or using data roaming when abroad, which can be very expensive.

If apps offer in-app purchases, which many games do, and your device is being used by children, your provider will be able to explain how to lock down your device so that no unexpected bills are run up. In terms of general housekeeping, and keeping your phone safe as well as running as efficiently as possible, delete any apps you’re not using and keep those that you are up to date with the latest fixes.

And, finally, if you trade in, sell or recycle your phone make sure you erase all of your personal data and apps from it.

Filed Under: How We Help

Small Business Advice: Organisations that can help

24th October 2013 by admin

Small Business Advice: Organisations that can help

Starting your own business is a huge step,
and one that can throw up many problems in areas where you may not be an
expert.

Even if you’re starting life as a one-man
band in a profession you know well, you will still need to deal with
complexities such as contracts, taxation and payroll, and not just once but
many times each year.

While this can be very stressful, there are
organisations around to help the thousands of people in your position, and
we’ve listed three of the best below:

1) The Federation of Small Businesses –
The FSB bills itself as the UK’s leading business organisation and claims to
have more than 200,000 members. It isn’t affiliated to any political party
(unlike some unions) and doesn’t aim to turn a profit, so you can be confident
you are getting the best, unbiased help for your situation or query. While it
does have a campaigning arm, it also offers legal and tax help and support, as
well as special offers aimed at members (including discounts on hiring meeting
rooms). Members also benefit from free business banking and help accessing
funding.

2) The Forum of Private Business –
Aanother useful resource, which offers services to small businesses including:
an employment law guide, help appealing if you are turned down for bank funding
and advice on common human resource issues.

3) Startup Britain â€“ A reasonably new kid on the block but was set up in 2011 by entrepreneurs
with the aim of helping others in the same boat. In their words, they want to
harness ‘the expertise and passion of Britain’s leading businesspeople to
celebrate, inspire and accelerate enterprise in the UK’. They offer expert
tutorials, classes and regular inspiration via their site and social media
platforms to encourage and celebrate businesses of every description.

All the above organisations (and other
similar ones such as the Confederation of British Industry and the British
Chamber of Commerce) can be very useful at all stages of running a small
business, but don’t forget the wealth of experience and advice offered by your
own personal network of friends and professional contacts. From needing someone
relatively cheap to do occasional bookkeeping, to a media specialist to help
with press releases and promotion, through to an ad-hoc HR specialist who can
talk you through a one-off question, asking your network can save you a whole
heap of both time and money.

Whatever you’re going through, chances are
someone you know has the answer, so don’t be afraid to seek help locally as
well as from dedicated organisations. 

We aim to save you money on your business line rental & calls and broadband services,
without compromising on quality. Contact us for more info.

Filed Under: How We Help

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