Teams as a Phone System
Make and take business calls using Microsoft Teams, bringing internal and external communication into one place.
Using Microsoft Teams as a Phone System
Microsoft Teams has become the world’s leading business messaging and videoconferencing platform. The only limit is that it’s not built for high quality voice calls – but that’s where we come in! We can integrate Microsoft Teams with your phone system, so you can handle all your calls on the Teams interface.
Teams as a Phone System features
With Teams as a Phone System, you combine all the great features of MS Teams with your phone system. That means instant messaging and videoconferencing, along with all your call-handling features. Make, take and transfer calls with ease, all through the MS Teams interface. Then you can start using Microsoft Teams for telephony!
How does Teams as a Phone System work?
The first step is to get in touch! There’s more than one way to integrate your phone system with Teams. We’ll talk through your needs and the system you use, and recommend the best approach based on that. However we configure it, we’ll make sure it’s a quick, seamless process!
Benefits
User-friendly
The Teams interface is already known for its clean design and great user experience. With Teams telephony, you get all that along with more features. It just takes a few clicks to make and take calls.
Improved efficiency
Teams telephony takes two core systems and brings them together. That means no more flicking between different screens. And because it’s so easy to use, call-handling becomes that little bit quicker every time.
Cost savings
Still using ISDN lines for calls? Save money by routing all your calls online. That means no more line rental, and can often save on call costs. As well as offering better features, Teams telephony can lower your phone bill!
Seamless hybrid work
Working remotely? You can access all these features on any device, anywhere. Need to transfer a call to someone out of the office? No problem – live presence settings shows everyone’s availability in real time.
Crystal-clear calls
Teams has voice calls out of the box, but the quality isn’t suitable for external calling. With Teams telephony from Boxx, it is. We’ll provide professional VoIP telephony, ensuring the clarity that you and your customers expect.
Resilience
Internal and external communication are business-critical. It makes a lot of sense to combine them, but you need to know it’s reliable. With Boxx, it is. However we configure it, we’ve got the skills to maximise uptime and keep you connected.
Want to learn more?
If you’ve got any questions about Teams telephony, we’d love to hear from you. Fill out the form and our experts will get back to you as soon as possible.
