Boxx Communications Ltd

Simplifying telecommunications for businesses large and small!

Connectivity

How businesses can embrace the future digital world with flexibility

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Last year was all about survival, and some businesses were more prepared than others. Those who had already taken steps towards digital transformation could accommodate the abrupt changes we all made to the way we live and work with greater ease, and this paid dividends.

This year, whilst there is still some uncertainty about what lies ahead, we can be sure of the necessity to embrace the digital world and be flexible if we want our businesses to grow and thrive.

Looking to the future

Organisations who adopt a forward-thinking approach will be looking to implement more efficient ways to work, such as maximising the use of cloud-based applications and switching to IP telephony solutions. Any business using such technologies over copper-based connectivity services such as ADSL or FTTC broadband is likely to experience frustrating productivity limitations.

Full-fibre connectivity is ultra-fast and resilient, which is needed to underpin these advanced digital solutions to ultimately future-proof businesses through 2021 and beyond.

When 'fibre' isn't fibre

Somewhat confusingly, internet connections can often be described as 'fibre' even when the fibre cable connects only part of the network. An FTTC (Fibre to the Cabinet) connection, for example, utilises fibre from the exchange to the street cabinet but then a slower copper cable from the cabinet to the final destination. Full-fibre, however, is just that; a fibre optic connection the entire route, from the exchange to a business premise.

fibre explained

Driving positive change

Here at Boxx, we're working in partnership with CityFibre, to change the perception that full-fibre internet connectivity is prohibitively expensive and, therefore, out of reach for SME's.

Boxx is proud to be one of a select number of City Champions that CityFibre has chosen to recognise our evident passion and commitment to helping our local business community thrive by unlocking their digital potential.

City Champion

Game-changing internet connectivity

The latest, exclusive CityFibre innovation proves it is possible to deliver a full-fibre connection that balances exceptionally high speed whilst retaining critical reliability without requiring a large financial investment.

With a symmetrical speed guaranteed at 200Mbps, which can also satisfy bandwidth surges up to 1Gbps, CityFibre's Ethernet Flex offering is more than cost-effective. The term 'symmetrical speed' means that collaboration tools such as Zoom or Teams work better, as do cloud-based services like Microsoft 365. The solution works by taking advantage of sensibly defined networking to give businesses the bandwidth they need, as and when they need it, without prior request, providing companies with all the flexibility they need.

Bridging the gap for smaller businesses

No longer will just larger organisations or those with bigger budgets reap the benefits of full-fibre connectivity here in Milton Keynes. Through the revolutionary CityFibre network, Boxx is enabling businesses to improve their productivity and fuel growth.

Dean Burgin, Co-Owner of Boxx quotes:

The last year has been a challenge for everyone, but the potential for businesses to flourish here in Milton Keynes is huge. Thanks to CityFibre's full-fibre offering and the Ethernet Flex solution, organisations of any size can access the connectivity they need to take full advantage of modern digital services. As a CityFibre City Champion, we are ready and eager to support our local community, building strong, sustainable businesses here in MK.

To learn more about the game-changing, full-fibre connectivity available here in Milton Keynes, visit our dedicated Gigabit MK page.

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Finalist in ‘Keeping Britain Working’ Award

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Of all the awards to be shortlisted for, we’re particularly proud of this one…

Finalists in the Keeping Britain Working category of the Comms National Awards (CNA’s), for our work with Milton Keynes University Hospital (MKUH).

When we first met with MKUH at the end of 2019, unreliable internet connectivity was hampering the digital transformation plans for the hospital. They had migrated to Microsoft 365 but struggled to use it, and patients were unable to access guest wi-fi due to the lack of available bandwidth.

They clearly had an urgent need for connectivity but were struggling to fulfil the requirement due to timeframes & capacity.

At this point, neither us, nor MKUH, could have predicted just how much things would change in the months ahead, nor just how critical sufficient and reliable connectivity would prove to be…

Milton Keynes University Hospital

(Image credit: All Things Business)

In Dec 2019 (after just 36 days of meeting) we deployed an initial 5/10Gbps CityFibre connection and despite the challenges of working through a global pandemic, a further two diverse carrier 5/10Gbps connections were installed during the early stages of lockdown.

This record-breaking delivery and increased bandwidth meant the hospital were much better equipped to cope during the pandemic. They have been able to...

  • Make use of the collaborative working tools within Microsoft 365, allowing staff to work flexibly, supporting social distancing yet without compromising quality of care.
  • Conduct video consultations with patients at home, which wouldn’t have been able to take place face-to-face.
  • Allow 4000 devices to connect to the public wi-fi service every 24hrs
  • Power wi-fi calling in areas of the hospital where mobile signal doesn't reach. A lifeline for patients who have been unable to have visitors.

Boxx are proud to have supported our local hospital in this project and are thrilled to have now been recognised for this in the Comms National Awards (CNA’s).

The CNA’s are normally a time for the industry to come together and celebrate the successes of the year in a variety of categories, including resellers, vendors and businesses alike.

Obviously, that is not able to happen this year but keen for the show to go on, the awards will be streamed live from London on 22nd October and we’ll be tuning in to watch with anticipation!

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New Products & Pricing for CityFibre services with Boxx

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Check if you can access gigabit speed internet at your business premises...

Earlier this year CityFibre announced Boxx as a City Champion for Milton Keynes and since then we have been working in partnership with the infrastructure provider to ensure that all businesses and service organisations in our hometown of Milton Keynes and the other Gigabit Cities across the UK are aware of and have access to, the full fibre network that has been built by CityFibre.

The need for full fibre is greater now than ever before and gigabit speed internet (equal to 1000Mbps) is here to support businesses of all sizes. Whether that’s using VoIP telephony solutions, video conferencing, cloud storage or cloud-based software, the requirement for a reliable lightning speed connection is now considered business critical.

CityFibre have worked hard to continue to build throughout the COVID pandemic and as a result their infrastructure is serving many businesses in Milton Keynes (and in many more Gigabit Cities across the UK), including Milton Keynes University Hospital with gigabit speed internet.

Our new online postcode checker allows you to do just that…

Check whether your business premises is able to access CityFibre’s gigabit speed network.

But that’s not to say that if your business is not close enough to the infrastructure CityFibre have built, you can’t access full fibre. Boxx can access a variety of supplier networks which means that we can provide the very best solutions for each and every customer.

Either way, we’re here to help fellow businesses of Milton Keynes and beyond, capitalise on the benefits that full fibre brings.

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Announced: City Champion for CityFibre in Milton Keynes

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Partnership will lead the way in bringing Gigabit speeds to MK...

We're thrilled to have been chosen by CityFibre as a City Champion for Milton Keynes and we will be working together to ensure all businesses and service organisations in our home-town are aware of, and have access to, the full fibre network that has been built by CityFibre.

A 5Gbps CityFibre connection has already been installed at Milton Keynes University Hospital (MKUH) to support the digital transformation of services, provide fast internet access to more than 5,500 staff and ensure that future plans to extend services can be implemented. We're ready to help other businesses and services in Milton Keynes take advantage of CityFibre’s full fibre speeds.

Dean Burgin, Co-Owner here at Boxx, believes that this is an ideal time to invest in modern, future-proof internet connectivity. “The last few months have been a challenge for everyone, but the potential for Milton Keynes to flourish is huge – and CityFibre’s full fibre offering can give businesses the streamlined connectivity they need to take full advantage of modern digital services and compete effectively. As a CityFibre City Champion, we are equipped and eager to help businesses do that and gain a real competitive edge as they look to bounce back after the Coronavirus pandemic and build strong, sustainable businesses.”

Ollie Chandler, Head of IT Technical Services at Milton Keynes University Hospital (MKUH), stated:

“The new full fibre connection has made a huge difference to the way we work. We are now able to run all our cloud-based applications, from anywhere and provide fast, reliable WiFi right across our facilities, without worrying about bandwidth – and we have more than enough capacity to accommodate our future plans. Boxx did an excellent and highly professional job and worked effectively with our team, in record timeframes. The service is already enabling real change and helping us to support MKUH in delivering high quality patient care services.”

Andrew Wilson, Head of Wholesale at CityFibre, added:

"Boxx Communications is one of a select number of City Champions across the UK that CityFibre is backing to deliver a digital transformation for businesses and fuel growth and investment in their local economy through full fibre. Boxx has a clear passion and commitment to putting CityFibre at the heart of its proposition – which in turn is helping businesses in their local community to thrive by unlocking their digital potential. This is an exciting partnership and one that’s helping to change the digital landscape in Milton Keynes and across the UK."

Dean Burgin said that businesses in Milton Keynes will benefit hugely from the roll-out of the CityFibre infrastructure...

“To drive effective digital transformation you need fast, reliable future-proof connectivity. That’s exactly what we can deliver with CityFibre’s full fibre network. At Boxx, we share CityFibre’s passion for a truly digital Britain and we are committed to working closely with them to deliver the very best connectivity services to our customers.”

To find out more about the Gigabit services available on the CityFibre network in Milton Keynes or in other UK Cities, get in touch.

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How to grow your business in 2020?

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As a nation, the UK is increasingly dependent on digital technologies and this is only set to rise as we move through this new decade.

We’ve all felt frustrated when the internet grinds to a halt or when the download estimate for a large file is minutes – even hours – instead of seconds.

These days anyone would be annoyed at having to save files to a USB stick (how quickly things become out-dated?!) because the internet connection isn’t up-to-scratch.

These frustrations may seem small in isolation but when you consider the effect they have on business; you would be naïve to think they are just part and parcel of modern day working.

In fact, the impact they can have on productivity is significant, which in turn reduces cost effectiveness and ultimately a business’ bottom line.

Be forward-thinking…

With cloud-based applications becoming mainstream for businesses of all sizes and with companies from every sector, the length and breadth of the UK, needing to migrate to internet delivered telephony solutions over the coming years, never has there been such an urgent need for digital connectivity that is truly fit for purpose.

Unlock your business potential…

As we sit on the brink of this digital revolution, with internet connectivity now the most critical business tool, those ‘making-do’ with an incompetent service or not truly understanding the potential a robust connection brings, is holding back more than many businesses realise.

Any business looking to grown in 2020 and beyond, NEEDS access to the best possible internet-based services, in order to grow.

Direct Internet Access (DIA) is a term widely used, often not understood, yet crucial for businesses wanting to maximise efficiencies and opportunities.

What is Direct Internet Access?

Ultimately, DIA is an umbrella term for a variety of business-grade internet services, common in the fact that they often offer uncontended and symmetrical bandwidth, which means that there is no line sharing and upload speed is the same as download speed.

Crucially, this allows multiple users to be doing multiple tasks at the same time, which is vital when utilising cloud-based storage, unified comms tools and other online software.

Robust digital infrastructure is a necessity…

Every company will have different objectives and ambitions and Direct Internet Access can be delivered in a variety of ways (including GEA, GPON, EoFTTC, FTTP, Leased Line) to accommodate these priorities, with speeds up to 1 Gigabit available in many UK cities.

The features and benefits of DIA can be explored further on our DIA page and to understand exactly what each of the services offers, including explanations of the (sometimes confusing) terminology, check out our download below.

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DIRECT INTERNET ACCESS (DIA) - GLOSSARY

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Connecting MK in 2020

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2019 was a great year for Boxx and for 2020 we have even bigger plans…

Our focus for this year is two-pronged.

  • To support businesses migrating from traditional to IP telephony in MK, ahead of the planned 2025 ISDN switch off.
  • Improving internet connectivity for Milton Keynes businesses utilising the new gigabit speed CityFibre infrastructure.

Telephony Migration

With many years’ experience in providing telephony solutions nationwide, we’ve been at the forefront of BT Openreach’s plans to replace the use of analogue telephony in favour of IP (i.e. voice solutions delivered via Internet Protocol).

We’ve have made it our mission to educate businesses about the options available, from VoIP (Voice over IP) to SIP (Session Initiation Protocol), which can bring many benefits, including cheaper calls, improved call handling, higher call quality and greater resilience.

As a leading supplier of telephony in and around our hometown of Milton Keynes, where better to start than in the local community?

Milton Keynes has a thriving business economy with expansive growth plans ahead, so it is imperative that organisations both large and small are not only aware of the upcoming changes to the telephony landscape, but also equipped to migrate in a way that best suits their business.

Providing VoIP to Milton Keynes Businesses

MK Gallery are just one of a portfolio of Milton Keynes organisations for whom we have not only implemented VoIP migration, but also utilised technology to meet their overall business objectives.

Kate Chadwick – Deputy Director (MK Gallery) quotes…

Our partnership with Boxx began with the provision of connectivity, but our relationship quickly developed, and it soon became clear that they genuinely wanted to enable us to deliver on our own business goals. As we neared a critical project deadline, the grand opening of the new MK Gallery, Boxx proactively guided us, and liaised seamlessly with our outsourced IT Partner to achieve the implementation of numerous business-critical telephony & connectivity projects in a timely manner. In addition to championing us through this milestone launch period, Boxx exceeded our expectations and have become advocates of MK Gallery and we have enjoyed working with them in positioning our new gallery firmly on the MK map.”

Delivering the Fastest Internet in Milton Keynes

Supplying Direct Internet Access connectivity solutions to UK businesses has also been an established key offering from boxx but the arrival of CityFibre infrastructure (the UK’s largest alternative provider of wholesale fibre) to Milton Keynes is enabling MK businesses to future-proof from the ground up.

With an ever-increasing dependency on digital technologies and the rise of cloud-based services, businesses are able to realise productivity improvements and increase efficiencies when full fibre connectivity is deployed in Gigabit Cities, like Milton Keynes.

We recently delivered an impressive 5 Gigabit internet solution to Milton Keynes University Hospital over the CityFibre network. Not only was this a landmark delivery for us, the solution was also a record-breaking offering from CityFibre too, clearly demonstrating our ability to work strategically with specific business objectives in mind and ‘thinking outside the boxx’ in terms of how to deliver the solutions required to achieve them.

Connecting MK

If you’re looking for faster, more resilient internet connectivity in Milton Keynes, we’d love to help you understand how you can utilise telecommunications to work more strategically to achieve business growth.

To learn more about how we’re Connecting MK, just get in touch.

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