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Boxx Communications Ltd

Simplifying telecommunications for businesses large and small!

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Office News

Boxx Web Listings

24th February 2020 by Kelly Green

When people are in search of something; a product, as service, a place, somewhere to eat or where to take their sick cat - what do they do and where do they go…?

Well it’s not the 1990’s anymore so the Yellow Pages are a thing of the past and in today’s modern world, 90% of customer’s search is done – you guessed it – online.

Searches take place in many more places than you might first think…

In addition to Google, Bing or even Yahoo, there’s Apple Maps, Facebook, Trip Advisor, Sat Nav’s and many, many, more.

Additionally, 45% of Google searches are now for location-based information, such as opening times or contact information, so it’s never been more crucial for businesses of all sizes to optimise their online presence.

But as a business and provider of said products, services, places to eat (or take a sick cat) where you end up in those potential customer’s search results? And is your information correct?

Consistency is key when it comes to online search as complete & consistent location information everywhere will make you rank higher. And did you know that if not, your rankings will suffer?

But managing your listings and keeping this information up-do-date on all the platforms manually is a difficult and extremely time-consuming task.

That’s where Web Listings can help…

What is Web Listings?

Web Listings is a new single and easy-to-use platform where you can add and update ALL your company information all in one go.

How does it work?

  1. Update your information – Keep everything up-to-date in the dashboard, including your opening hours and holidays schedules. Don't worry, it’s quick and easy!
  2. Spread the word – One click saves your update and spreads it across the internet, offering unmatched distribution to over 50+ search engines, social media review sites, apps, maps and more.
  3. and less people show up at the wrong time.

Why does this matter?

  • Increased web traffic - Accuracy matters and it improves not only your online findability (SEO) but also places you higher in search results, so more people find and choose your business.
  • Welcome new prospects – Whether visiting in person or contacting you by phone, having the correct contact information in all places will most certainly increase the chances of them reaching you.
  • Happier Customers – New opening hours? The last things you want is a visitor standing in front of a closed door!

To learn more about how Web Listings can help your business, get in touch.

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Web Listings Pragma... Update your company information on 50+ platforms, all at once.
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Filed Under: Office News, Services

Connecting MK in 2020

10th February 2020 by Kelly Green

2019 was a great year for Boxx and for 2020 we have even bigger plans…

Our focus for this year is two-pronged.

  • To support businesses migrating from traditional to IP telephony in MK, ahead of the planned 2025 ISDN switch off.
  • Improving internet connectivity for Milton Keynes businesses utilising the new gigabit speed CityFibre infrastructure.

Telephony Migration

With many years’ experience in providing telephony solutions nationwide, we’ve been at the forefront of BT Openreach’s plans to replace the use of analogue telephony in favour of IP (i.e. voice solutions delivered via Internet Protocol).

We’ve have made it our mission to educate businesses about the options available, from VoIP (Voice over IP) to SIP (Session Initiation Protocol), which can bring many benefits, including cheaper calls, improved call handling, higher call quality and greater resilience.

As a leading supplier of telephony in and around our hometown of Milton Keynes, where better to start than in the local community?

Milton Keynes has a thriving business economy with expansive growth plans ahead, so it is imperative that organisations both large and small are not only aware of the upcoming changes to the telephony landscape, but also equipped to migrate in a way that best suits their business.

Providing VoIP to Milton Keynes Businesses

MK Gallery are just one of a portfolio of Milton Keynes organisations for whom we have not only implemented VoIP migration, but also utilised technology to meet their overall business objectives.

Kate Chadwick – Deputy Director (MK Gallery) quotes…

Our partnership with Boxx began with the provision of connectivity, but our relationship quickly developed, and it soon became clear that they genuinely wanted to enable us to deliver on our own business goals. As we neared a critical project deadline, the grand opening of the new MK Gallery, Boxx proactively guided us, and liaised seamlessly with our outsourced IT Partner to achieve the implementation of numerous business-critical telephony & connectivity projects in a timely manner. In addition to championing us through this milestone launch period, Boxx exceeded our expectations and have become advocates of MK Gallery and we have enjoyed working with them in positioning our new gallery firmly on the MK map.”

Delivering the Fastest Internet in Milton Keynes

Supplying Direct Internet Access connectivity solutions to UK businesses has also been an established key offering from boxx but the arrival of CityFibre infrastructure (the UK’s largest alternative provider of wholesale fibre) to Milton Keynes is enabling MK businesses to future-proof from the ground up.

With an ever-increasing dependency on digital technologies and the rise of cloud-based services, businesses are able to realise productivity improvements and increase efficiencies when full fibre connectivity is deployed in Gigabit Cities, like Milton Keynes.

We recently delivered an impressive 5 Gigabit internet solution to Milton Keynes University Hospital over the CityFibre network. Not only was this a landmark delivery for us, the solution was also a record-breaking offering from CityFibre too, clearly demonstrating our ability to work strategically with specific business objectives in mind and ‘thinking outside the boxx’ in terms of how to deliver the solutions required to achieve them.

Connecting MK

If you’re looking for faster, more resilient internet connectivity in Milton Keynes, we’d love to help you understand how you can utilise telecommunications to work more strategically to achieve business growth.

To learn more about how we’re Connecting MK, just get in touch.

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Direct Internet Access - Blog Feature
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Filed Under: Connectivity, Hosted VoIP, Office News, Voice

Boxx shortlisted for MKBAA 2020

13th January 2020 by Kelly Green

The highly respected Milton Keynes Business Achievement Awards is an event not to be missed and after attending the 2019 ceremony last March, we were excited to enter in 2020…

This year the MKBAA is focusing upon overall health and wellbeing of our great city, it’s inhabitants, organisations and workforce. This means that they are judging applications not just on organisations’ excellence but also on their contribution to environmental sustainability, workforce wellbeing and social wellbeing too.

Audio Cassette Tapes

We’re thrilled to have been shortlisted for the Customer Service Award, especially considering the record number of entries in MKBAA’s history being reported and are excited to attend the ceremony on 12th March 2020 at the Marshall Arena - Stadium MK.

Here at Boxx, we pride ourselves on our commitment to providing service excellence, but the next stage is not going to be easy… We’re up against some tough competition in our category, sponsored by The Holiday Inn Milton Keynes, including;

  • IMServ Europe
  • Bistro Live
  • Acorn Early Years Foundation
  • Pets 2 Places
  • MK Biergarten
  • Anita's Beauty Centre
  • Mirus IT Solutions

Good luck to all the amazing businesses that have entered each of the categories this year – All helping deliver on the vision for a healthier city!

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Filed Under: Office News

SME MK & Bucks Business Awards Finalists!

25th November 2019 by Kelly Green

The prestigious SME MK & Bucks Business Awards celebrate the achievements of local businesses within Milton Keynes and Buckinghamshire – no matter the industry you’re in.

We’re thrilled to have been chosen as finalists for two awards!

Firstly, we’re shortlisted in the ‘Milton Keynes Business of the Year’ category – sponsored by MK Business Centre.

The winner of this category will be considered exceptional across all aspects of running an SME. We’re proud to be nominated alongside some incredible local businesses:

  • Focus IT Recruitment Ltd
  • Mirus IT Solutions
  • Nexus Fusion Ltd
  • Nutmeg Studio
  • The MedicAlert Foundation

We’re also finalists in the ‘Service Excellence’ category – sponsored by Whittlebury Park.

The winner of this award is a business who offers outstanding assistance and service to their customers at all stages, from sales to account management. This is something the team are passionate about delivering but We’re up against some stiff competition in this category as well:

  • 1st Financial Foundations
  • CoCredo
  • Flutter MK Ltd
  • Mirai Group
  • Noa Recruitment Ltd
  • Solace Jewellery Ltd
  • Spoilt Rotten Dog

Good luck to all the businesses shortlisted in any category – we look forward to celebrating with them all at the Awards Ceremony at Whittlebury Hall on Thursday 27th February 2020!

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CEO Sleepout- Raising funds for the homeless of Milton Keynes

8th November 2019 by Kelly Green

Boxx co-founder Dean Burgin braved the elements last night in a mission to raise awareness of, and much needed funds to support, the homeless people in Milton Keynes.

CEO Sleepout is a nationwide organisation that aims to fight homelessness one city at a time. They join forces with local business leaders who give up the comfort of a warm bed to help those who don't have one.

On Thursday 7th November CEO sleepout came to Milton Keynes (cruelly along with the first frost of the winter) and over 100 fellow MK business people joined Dean in this inspiring fundraising event. Held at the Milton Keynes Dons Football Club Stadium, the MK CEO sleepout volunteers were tasked with raising funds for both the homeless population and to help furnish the new YMCA building in the city’s centre.

For Dean, it was the memory of a tragedy that sparked him to take part…

“A few years back, a young man died in his tent in an underpass less than 200m from our office. He lay there for three or four days before being discovered. On my daily walk to get lunch from the Centre MK, I must have passed the tent at least six times. Even though it was extremely close physically, it felt like miles away. Soon after, the tent was removed and another homeless person moved in — business as usual. I said yes to this sleepout because I probably never quite got my head around how screwed up this situation is and the wider issue as a whole.”.

Being one of the richest countries in the world and having people sleep outside train stations and in bus shelters is inconceivable to most, yet reality for some. The problem of homelessness is a one we could all share, so it’s not too late to donate…

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Investing in the future of Milton Keynes youth

21st October 2019 by Kelly Green

Ever since the early days, we have used apprenticeship schemes to recruit valuable employees. We want to not only give young people an opportunity to kick-start their career, but we also firmly believe that young people bring with them a fresh outlook and often come up with great ideas to help grow business.

Previously, we partnered with a Milton Keynes based Apprenticeship provider who delivered training in Technology, Digital Marketing & Business Admin – skills perfectly suited to the our company – and since 2014 the agency were complimentary about the relationship, quoting:

“Boxx understand the importance and benefits of apprenticeships and offer young people the best possible start in their career. They support, teach and nurture apprentices through the ranks and offer long-term career prospects to the right candidates. This is exactly what apprenticeships are about and we look forward to continuing to work together in the future”. (Rebecca Brooks)

In 2018, we recruited Aidan Carter as a digital marketing apprentice, to support our Marketing Manager, Kelly Green, and the growing marketing needs of Boxx. Whilst Aidan showed creative flair, enthusiasm and a great eye for detail from the beginning, we were both dealt the frustrating blow 9 months into his course. Our apprenticeship delivery partner (3aaa) had gone into liquidation, which meant that no further delivery or assessment visits would take place.

It was an unsettling few months for us, but we continued to support Aidan and provided ongoing learning opportunities whilst organising a replacement training provider. Both Aidan and us chose to view this unfortunate circumstance as an opportunity. The time initially lost in classroom-based education was replaced with more on-the-job training which gave Aidan greater insight and valuable experiences which were later used as examples of his proficiencies in both coursework projects and final assessments.

We were thrilled when Babington – who have a training centre in Milton Keynes as well as numerous locations throughout the UK – were able to deliver the remaining elements of Aidan’s formal education. We were confident that Aidan would do well in his Digital Marketing course assessments, but were thrilled when his final grade was certified as a ‘Distinction’ earlier this month (Oct).

Aidan is destined to have a long career in digital marketing ahead of him and we are now recruiting a new team of apprentices in readiness to support our company’s 2020 growth plans.

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