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Boxx Communications Ltd

Boxx Communications Ltd

Simplifying telecommunications for businesses large and small!

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Call Recording

CALL RECORDING

Making every business call the most productive that it can be…

Evaluation and Training
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Deliver the ultimate telephony experience

To be successful, businesses need to understand what exact factors deliver the best results, in customer satisfaction and team performance.

Our call recording offering is the perfect telephony evaluation and training tool, helping you to realise the ‘what’, ‘why’ and ‘how’ that makes for more successful communication. It will equip your team to provide the best service possible, whether that’s responding to service enquiries or making sales.

By monitoring team performance, recognising & rewarding high performing individuals, identifying development opportunities and promoting best practices, your business will offer more effective customer service, be more focussed and efficient, and ultimately, a more profitable company.

Whether you want to meet compliance requirements, better understand what your customers want, support & develop staff to provide the best possible service or protect your reputation, our call recording solution will add an additional degree of professionalism to your business.

Use in conjunction with our call analytics for the ultimate call management solution and give your team the tools to be the best they can be!

Simplifying VOICE solutions for businesses large and small!

Customer Service

Better understand what your customers need and ensure your team are equipped to serve them as effectively as possible.

Team Development

Quickly & easily identify training opportunities and examples of excelled performance, to continue to get the absolute best out of your team.

Security

Capture the details you need, easily search and find the recordings as you require them and store in a way that meets compliance regulations.

Multi-Site

Deploy a unified solution across multiple sites within your organisation, to simplify administration and management responsibilities.

Cloud

Record calls from either on-prem or hosted telephony and choose whether call recordings are stored on-site or in the cloud.
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Call Analytics

Looking to transform your business communications...?

Our call analytics solutions can give you the tools you need to improve your customer experience, increase productivity and support your team.

We can deliver a portfolio of wallboards, remote apps and value-added features all customised to your exact needs.

Learn more about Call Analytics

More Services

Other CALL MANAGEMENT Solutions

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Boxx Communications Ltd

  • Support: 01908 350750
  • Email: support@boxxcomms.co.uk
  • Address: Boxx Communications Limited, Office 349 - Spaces, 100 Avebury Boulevard, Milton Keynes, MK9 1FH
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Boxx Awards
Boxx Awards
FCSCyber EssentialsCityFibre City Champions

Boxx Communications Limited are an FCS Member. Our Membership number is 1624

Boxx Communications Limited are registered at Companies House England and Wales

Company Number. 07449383

VAT Number. GB 247 2241 21

All Content © Boxx Communications Limited 2021