Business Communication and Collaboration – Unified Comms

Converging business communications

The term Unified Communications is used to describe bringing together multiple business communication tools including; desktop phone, smartphone, computer and/or tablet utilising the power of the Cloud and super-fast 4G connectivity.

Unified Comms benefits include simplifying the way users work and helping teams work more collaboratively to improve business flexibility and efficiency.

In this new digital age which we live in, faster response times can be a key differentiator, helping you to stand out in a crowded market.

Businesses needs to be agile and equipped to handle a constant flow of enquiries from customers via multiple channels and it’s no longer about just being able to make or receive calls whilst on the move…

It’s now vital to be able to leave the office and still work collaboratively and productively, wherever you are. This fluidity can be made possible by integrating your office applications and business telephony in to a converged communications offering.

Typical business convergence solutions integrate some, or all, of the following features to provide a next-generation and future-proof communication service: Voice / Video / Chat / Email / Directory Services / Document Sharing / Desktop & Application Sharing.

A Unified Communications solution is suitable for any size business looking to improve productivity, encourage collaborative team working, attract more diverse talent and increase business efficiency.

Simplifying VOICE solutions for businesses large and small!

Business Continuity

As a cloud-based solution, converged users can continue to work, business-as-usual, even disaster strikes or if the unthinkable happens.

Team Collaboration

Being able to communicate quickly & simply, work flexibly, on-the-go and remotely, without unnecessary travel, will allow your team to thrive.

Customer Service

Being more available, more of the time will enhance your relationships with both new and existing customers for the better.

Increase Efficiency

Bundling together services is not only more cost effective, but having a single point of contact for billing & enquiries makes business more straightforward too.

Attract Next Generation Candidates

With millennials set to dominate workforce, providing the right working environment is essential. Millennials expect technology to be fast, accessible and on-demand.