For businesses that haven't yet migrated to internet (IP) telephony but are interested in finding a cloud based ‘Hosted VoIP’ system, the vast number of solutions and service providers here in the UK, can make it hard to make the right choice for your business.
It’s important to consider not only the price, features and benefits of the cloud VoIP offerings available, but also the level of service you’ll expect from your chosen supplier, on a day-to-day basis.
That’s why we’re going to highlight some of the best UK Hosted VoIP providers, compare the benefits of choosing a local or national supplier, as well as share our favourite product choices with you...
5 Business VoIP Providers UK
National providers are telecoms suppliers who work with businesses of all sizes across the country; in some cases, internationally. Large national suppliers can offer some benefits such as slightly better rates, however they can also come with a number of downsides, including a less dedicated customer service experience.
- BT
- TalkTalk
- Vonage
- Virgin Media
- RingCentral
BT is the biggest name in the UK’s telecoms industry and the world’s oldest telecommunications company. dating back to 1846. BT operate internationally, meaning the scale of the business and their customer base is massive.
Much like BT, TalkTalk is a well-known VoIP provider in the UK, however they were only founded in the early 2000s. Considering the size of their brand and customer base, their growth has been rapid.
TalkTalk’s main focus is broadband and other types of connectivity, but they do offer VoIP solutions.
Founded in New Jersey in 2001, Vonage is an American-based business with a HQ in London. They have a large customer base both here in the UK and globally.
Vonage are a more business-focused VoIP provider who offer a range of different solutions. Alongside this, they also offer a number of collaborative tools to go alongside your VoIP system, including Salesforce.
Originally called NTL:Telewest, Virgin Media was founded in 2006 and was the first ‘quadruple-play’ telecoms company, meaning they were the first to offer TV, Mobile, Internet and Fixed-line telephony.
Virgin Media are similar to BT in terms of how they operate and what they offer, but they differentiate themselves by offering a more premium service. However, this USP does come at a higher price.
Similar to Vonage, RingCentral is a US-based VoIP provider with a UK HQ in London. They were originally founded in 1999 and their main HQ is now in Belmont, California.
RingCentral focus on supplying mid-sized and enterprise businesses with their own Hosted VoIP and collaborative solution.
Local Hosted VoIP Providers
Choosing the best UK VoIP provider for your business is just as important as choosing the right solution. Working with a telecommunications company that is local to you comes with a whole host of customer service benefits.
Often, local businesses have a smaller customer base than the larger national providers mentioned above, including here at Boxx. This means that we’re able to offer a more personalised, dedicated service, with the ability to visit customers on-site, even at short notice and give our customers their own account manager, who truly understands your business objectives can be reached each and every time you need to make contact...
5 Providers of Hosted VoIP in Milton Keynes:
- Entropie
- ACS 365
- CMC Communications
- GenX Solutions
- Local IT Support Providers
Entropie are located in Wolverton, just outside of Milton Keynes and they offer a broad range of telephony and connectivity solutions to small, medium and large businesses.
Based in Northampton, ACS 365 offer a range on office solutions, ranging from Hosted VoIP and Internet Connectivity to cyber security and interior design.
Similarly to ACS, CMC offer a range of business solutions, such as PCs, graphic design support and IT Financing. Alongside this, they also offer Hosted VoIP solutions – specifically Horizon.
Located in Central Milton Keynes, close to us, GenX are a small telecoms provider who specialise in IT, VoIP, Internet Connectivity and Web Design.
With IT & telecommunications overlapping more than ever before, many of these are now offering Hosted VoIP as an additional service. Mirus IT, Aztech IT and TidyTech Solutions are all examples.
Our Favourite Solutions
As an independent telecommunications company, we have built relationships with many UK VoIP suppliers and will always chose the best VoIP solution for each customer and their business. For 2020, the following are proving to be our most popular Hosted VoIP solutions.
Gamma are a well-established telecoms company with their Hosted VoIP solution. Horizon is an easy-to-use, portal-based system that is scalable to fit any size of business.
Horizon is accessible via handsets, desktop client or mobile app and comes with a whole hosted of benefits, including voicemail setup, auto-attendant and on-hold messaging capabilities, call diverts, call forwarding and much more.
Collaborate is an add-on to Horizon that provides instant messaging, video conferencing and screen sharing for a complete unified communications experience.
Digital Wholesale Solutions (DWS) – HV.Select
DWS, previously known as Daisy, have been a leading telecoms supplier since 2001 and have recently released their new Hosted VoIP platform – HV.Select.
HV.Select is a feature rich VoIP service which comes with a host of functionality options, similar to Horizon. Each individual user of HV.Select also gets access to a desktop and mobile app too.
At Boxx, we pride ourselves on being a top Hosted VoIP Milton Keynes provider. Some of the Milton Keynes based businesses we supply with these Hosted VoIP solutions include Mercer & Hole, Interact Medical and MK Gallery.
At the end of the day, choosing the right solution and the best provider will be the one that fits your overall business objectives the best.
Hopefully, this guide can give you some clarity on Hosted VoIP UK Suppliers, but if you’d like to talk through the options, we’re always happy to help.
