Terms & Conditions
Terms & Conditions
Full terms and conditions for our products and services.
Fair Use Policy
Full terms and conditions for our products and services.
Customer Transfer Preference Policy
Full terms and conditions for our products and services.
Maintenance Service Level Agreement
Full terms and conditions for our products and services.
Line Care
Full terms and conditions for our Line Care package.
Router Care/Complete Care
Full terms and conditions for our Router Care/Complete Care packages.
Fraud Aware
Full terms and conditions for our Fraud Aware package.
Standard Tariff
View our price list for Standard service charges.
Contract Summary
View the main elements of our service in this summary.
Small Business Customers
A notice for Ofcom regulated customers.