Making it easy for customers to give you feedback, both good and bad, is one of the most important things a business can do at this time to learn and grow…..
We use Trustpilot, which easily enables us to obtain open and honest reviews from our customers.
And we’re thrilled with our ever-increasingly Trustpilot score (currently 9.3), which shows us ,and potential new clients, that our customers are generally pretty happy bunnies.
Trustpilot has become a globally-recognised platform, with reviews for 165,000 businesses, including some of the world’s biggest names such as Walmart and Amazon.
Its USP is simple but very effective – complete transparency for those leaving feedback, which in turn makes it a very useful site for consumers or businesses looking for honest and unbiased reviews.
We’re not normally into self promotion, preferring to let our products do the talking, but on this occasion we’re so far ahead of our competitors including BT, BT Business, Talk Talk Business and XLN that we feel the need to shout about it! Not least because it shows both current clients and would-be customers that they are so much better off doing business with Boxx.
“It was a pleasant surprise to contact a helpline manned by a friendly human who actually wanted to help rather than a telephone answering machine which referred you to their website.”
“The communication and assistance given by Boxx was excellent, very good company to deal with would recommend 100%”
“The technical support was perfect today. Thanks”
“Super service from Boxx – as ever! Consistently excellent customer service and product. So glad to have found them.”
But don’t just take their word for it – or the other 240 reviews on our page, for that matter – give us a try for yourself!
