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Boxx Communications Ltd

Boxx Communications Ltd

Simplifying telecommunications for businesses large and small!

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Call Management

CALL MANAGEMENT SOLUTIONS

For the most effective calling experience…

Bespoke Solutions Available
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Your business at it’s best

Our Call Management Solutions allow you to do just that. Manage your calls… But significantly more effectively.

Whether you are using a traditional onsite PBX or the latest Hosted VoIP telephony, management of the calls coming into and going out of your business is a key driver of your company’s success.

Gone are the days where we simply want to answer the phone, although that is of course still vital.

To be ahead of the game, you need to make sure calls are answered in the quickest time, by the most appropriate person, you need to understand where calls have come from, how long the caller may have waited, the length of time we spoke to them, the outcome of the call, etc, etc… The list is endless.

Our Call Management Solutions give your business the tools needed to achieve all of this and more. Whether that’s analysing the calls you make & receive to improve customer service, recording calls to improve the performance of your team, or playing marketing messages to your callers whilst they are on hold, we can help.

Simplifying VOICE solutions for businesses large and small!

Call Analytics

Optimising business communications for the ultimate customer experience, improved efficiencies and a team who feel supported.

Call Recording

Enhancing the way your business communicates, enabling your sales and customer service teams to achieve the greatest results.

Inbound

Virtual numbers can be used to deliver and manage an array of calling functions as well as give your business the presence it needs.

Message On Hold

Relieve the pressure of inbound calls, give the perfect first impression and increase sales whilst you concentrate on running your business!

Enquire Now

SIP Trunks

The Next Generation On-Premise Telephony Solution...

A cost-effective and future-proof alternative to ISDN, that provides flexibility and business continuity.

Compatible with all the leading PBX brands, SIP is a fast-growing technology, becoming known in the market as the communications solution of choice.

Learn more about SIP

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Other VOICE Solutions

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Boxx Communications Ltd

  • Support: 01908 350750
  • Email: support@boxxcomms.co.uk
  • Address: Boxx Communications Limited, Office 349 - Spaces, 100 Avebury Boulevard, Milton Keynes, MK9 1FH
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Boxx Awards
Boxx Awards
FCSCyber EssentialsCityFibre City Champions

Boxx Communications Limited are an FCS Member. Our Membership number is 1624

Boxx Communications Limited are registered at Companies House England and Wales

Company Number. 07449383

VAT Number. GB 247 2241 21

All Content © Boxx Communications Limited 2021