Ofcom (the communications regulator here in the UK) have recently taken the decision to make moving broadband suppliers follow a process more similar to that which the phone line providers have been using for years…..
This is a welcomed move here in the UK as currently customers wishing to change their broadband provider have to contact their existing supplier to ask for a Migration Access Code (MAC) and then pass this code to their new chosen provider.
This can be time consuming and is often a frustrating process, so ultimately it often results in consumers staying put. This is a real missed opportunity in terms of cost-saving and optimising the performance of your broadband connection, but an understandable choice in a world where we all seem to have way to many things on our to-do-lists!
In June 2015 the communications regulator will make life easier for those who want to switch, by removing the need to obtain a MAC. From 20th June, anyone, whether that be an individual or business, looking to switch supplier will ONLY need to contact their chosen new provider.
The new service provider will arrange the transfer on behalf of the consumer, including informing the old provider of the requested change (who will then process any remaining contractual charges).
The removal of the MAC process will make switching far easier and therefore more attractive to residential & business consumers alike, as it will open up many exciting opportunities for those wishing to enhance their broadband connection and/or save money, without causing themselves a headache.
Are you experiencing problems with your current supplier?
Do you want to upgrade to a better service?
Are you wondering if you could get a better deal?
Regardless of your business size or location, at Boxx we guarantee a competitively priced connection. Better yet, we will search your exchange for best connection available for your line, so you can rest assured, you’ll get a competitively priced and truly reliable broadband service with Boxx. Contact us to find out what broadband options are available to you and let us take care of the rest!
