Boxx Communications Ltd

Simplifying telecommunications for businesses large and small!

Kelly Green

#WearItPurple for Transitions UK

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This November Boxx are joining forces with fellow MK based Cygnus to raise money for the amazing local charity Transitions UK.

From the comfort of their own working-from-home desks, the teams at both Boxx and Cygnus will be donning an array of purple in a bid to raise awareness and much needed funds for the charity.

Work is something we do

Charities have been hit particularly hard this year, so here at Boxx we were keen to show our support and get involved in this join-in-from-home fundraiser.

Transitions UK supports disadvantaged young people at risk (aged 14 to 25 years) to ensure they transition to healthy, happy and fulfilled adult lives.

The 4 areas of support they offer include:

  • ACHIEVE For young people with special needs and learning disabilities
  • ATTAIN For vulnerable young people who are leaving care.
  • ASPIRE For young people at risk of criminal exploitation or offending
  • ASPIRE For young people with emotional and mental health needs.

This year, disadvantaged young people have been met with many more challenges and the fantastic work Transitions UK does to support them is more important than ever before.

By taking part in #WearItPurple on 19th November we hope to raise awareness and much needed funds for this brilliant cause.

Please show your support if you can, either by joining in or donating here.

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Technology empowers working in a world without walls

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Prior to March 2020, work took place for the majority, in the office - A physical workplace attended in person, in some cases, in the masses.

When the Government guidance to work from home was first announced, businesses quickly found themselves in one of 3 categories:

  • Forward-thinkers with the technology already in place to support moving to remote working seamlessly.
  • Reactors who were prepared to hit the ‘just do it’ button and implement digital transformation projects ahead of schedule to enable remote working.
  • Traditionalists unable to commit, for whatever reason, to the adaption required to facilitate working from home efficiently.

For those falling into the middle category, what emerged was 3 years of digital transformation progress in just 3 weeks!

Microsoft Teams reported the number of active users doubling in this short period and Hosted VoIP - a cloud-based, voice over internet protocol telephony solution – also saw exponential growth.

James Green, Co-Owner here at Boxx quotes:

The UK was already on a journey towards internet-based telephony with the industry’s 'copper switch off’ planned for 2025. With the features and benefits of a Hosted VoIP solution able to keep the cogs turning for many businesses - for example, the ability to handle calls seamlessly when working remotely, with the same call management features that would have been available in the office - adoption has accelerated during COVID and this is set to continue.

As the UK moves through the second wave of the pandemic (and hopefully out the other side at some point), business again fall into different categories determined by their thoughts about what the future of the workplace looks like...

There will ultimately be those who either desperately miss the conventional office environment or in fact need to work under the same roof for specific reasons.

Then there will be some who will see this new way of working as an opportunity, who won't go back to the old 9-5 and now question why we ever spent hours each day commuting when that time could be used much more productively. Not to mention conscious of the positive impact on the environment that mass home-working brings.

Finally, there will be the ones who embrace a hybrid approach... Perhaps downsizing the office and working on-site in rotation, whilst at the same time embracing the concept of ‘working in a world without walls’. Technology empowers non-geographical working and allows work to be considered ‘something we do’ rather than a physical ‘place we go’.

Work is something we do

Whatever approach is adopted, lessons will have been learnt from the COVID-19 pandemic that will shape the way businesses work going forward.

At Boxx we pride ourselves on recommending bespoke solutions, based on individual business requirements and plans for the future, wherever they may be...

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ISDN SWITCH-OFF - WHAT ARE YOUR OPTIONS?

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Finalist in ‘Keeping Britain Working’ Award

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Of all the awards to be shortlisted for, we’re particularly proud of this one…

Finalists in the Keeping Britain Working category of the Comms National Awards (CNA’s), for our work with Milton Keynes University Hospital (MKUH).

When we first met with MKUH at the end of 2019, unreliable internet connectivity was hampering the digital transformation plans for the hospital. They had migrated to Microsoft 365 but struggled to use it, and patients were unable to access guest wi-fi due to the lack of available bandwidth.

They clearly had an urgent need for connectivity but were struggling to fulfil the requirement due to timeframes & capacity.

At this point, neither us, nor MKUH, could have predicted just how much things would change in the months ahead, nor just how critical sufficient and reliable connectivity would prove to be…

Milton Keynes University Hospital

(Image credit: All Things Business)

In Dec 2019 (after just 36 days of meeting) we deployed an initial 5/10Gbps CityFibre connection and despite the challenges of working through a global pandemic, a further two diverse carrier 5/10Gbps connections were installed during the early stages of lockdown.

This record-breaking delivery and increased bandwidth meant the hospital were much better equipped to cope during the pandemic. They have been able to...

  • Make use of the collaborative working tools within Microsoft 365, allowing staff to work flexibly, supporting social distancing yet without compromising quality of care.
  • Conduct video consultations with patients at home, which wouldn’t have been able to take place face-to-face.
  • Allow 4000 devices to connect to the public wi-fi service every 24hrs
  • Power wi-fi calling in areas of the hospital where mobile signal doesn't reach. A lifeline for patients who have been unable to have visitors.

Boxx are proud to have supported our local hospital in this project and are thrilled to have now been recognised for this in the Comms National Awards (CNA’s).

The CNA’s are normally a time for the industry to come together and celebrate the successes of the year in a variety of categories, including resellers, vendors and businesses alike.

Obviously, that is not able to happen this year but keen for the show to go on, the awards will be streamed live from London on 22nd October and we’ll be tuning in to watch with anticipation!

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Lucy Gallois finalist in Women Leaders 2020 Awards

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We are thrilled to announce that Lucy Gallois, who joined the team in 2018, has been selected as a finalist in the Women Leaders' 2020 Awards…

Lucy Gallois Women Leaders Finalist

The Women Leaders' Awards recognise the achievements of remarkable women living or working within Milton Keynes. This respected accolade celebrates the very best of local female talent and has grown year on year to be a significant source of pride for the professional community.

Nominees in 16 categories, have all contributed to the success of their industry sector, their organisation or the growth of the wider Milton Keynes community and Lucy has been recognised for her efforts in the Digital & Technology category.

Women Leaders Finalists

Exuding positivity at all times, Lucy is a force to be reckoned with and anyone who has met her knows this. She invests time in getting know people. She listens, not just to understand what people do professionally, but also on a personal level. She is constantly thinking about how she can connect people and help them in achieving their own goals and we are very lucky to have her on the team!

Lucy inspires confidence in others, especially women and those returning to work post-children and she’s happy to share her experiences in order to instil confidence in others. She recognises talents in everyone and encourages development and growth. A true champion for gender equality, especially within tech!

Good luck Lucy... Team Boxx be cheering for you on 19th November when, in the absence of the usual gala dinner the category winners will be announced via a COVID safe event. We couldn’t be more proud of what you have achieved!

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Gigabit MK

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New Products & Pricing for CityFibre services with Boxx

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Check if you can access gigabit speed internet at your business premises...

Earlier this year CityFibre announced Boxx as a City Champion for Milton Keynes and since then we have been working in partnership with the infrastructure provider to ensure that all businesses and service organisations in our hometown of Milton Keynes and the other Gigabit Cities across the UK are aware of and have access to, the full fibre network that has been built by CityFibre.

The need for full fibre is greater now than ever before and gigabit speed internet (equal to 1000Mbps) is here to support businesses of all sizes. Whether that’s using VoIP telephony solutions, video conferencing, cloud storage or cloud-based software, the requirement for a reliable lightning speed connection is now considered business critical.

CityFibre have worked hard to continue to build throughout the COVID pandemic and as a result their infrastructure is serving many businesses in Milton Keynes (and in many more Gigabit Cities across the UK), including Milton Keynes University Hospital with gigabit speed internet.

Our new online postcode checker allows you to do just that…

Check whether your business premises is able to access CityFibre’s gigabit speed network.

But that’s not to say that if your business is not close enough to the infrastructure CityFibre have built, you can’t access full fibre. Boxx can access a variety of supplier networks which means that we can provide the very best solutions for each and every customer.

Either way, we’re here to help fellow businesses of Milton Keynes and beyond, capitalise on the benefits that full fibre brings.

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Boxx finalists in SME National Awards!

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Whilst 2020 has proved to be the most unpredictable of years, one thing that has remained consistent throughout is our determination to provide excellent service to each and every one of our customers, both existing and new...

We were thrilled to be recognised for our efforts in the MK & Bucks SME Awards back in February, where we won GOLD for ‘Service Excellence’, quickly followed by a finalist position in the prestigious MKBAA's for ‘Customer Service’ in March.

This month, we’re not only completing the hattrick, now we’re also 'going to Wembley!', where we’ve been announced as finalists in the SME National Awards again for ‘Service Excellence’.

James Green, Co-Owner at Boxx quotes:

Obviously with the current pandemic situation, the awards ceremony currently planned for December may end up needing to be rescheduled or take a different format, but despite any changes that may need to happen, we’re so proud of the team for the hard work they put in each and every day, and to recognised at a national level for their efforts, truly is an honour. Providing excellent service really is at the heart of everything we do here at Boxx and we’re delighted to be considered one of the best VoIP providers in Milton Keynes, as well as supplier of choice for gigabit internet in MK.

Dean Burgin, Co-Owner continues;

Since March, when lockdown was introduced and we were all advised to work from home wherever possible, we’ve not only helped our existing customers make the transition to remote working, but also taken on new clients with this as the priority focus. For some this was straightforward to implement, with the right tools, for others more of a challenge - But one we were happy to take on! We have made it our mission to ensure that the businesses we serve have access to the telecommunication services that will enable them to not only survive this year but also to plan ahead, post-COVID and fuel business growth in Milton Keynes and beyond.

Working with businesses large and small, providing telephony and internet connectivity in and around Milton Keynes, we work hard to make life easier for those who choose to work with us!

Don't just take our word for it, Trustpilot has hundreds of great reviews from our satisfied customers. Why not take a look at some below…

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