Boxx Communications Ltd

Simplifying telecommunications for businesses large and small!

Voice

You were called today at ………!

by

You were called today at .........!

Are you a fan of the telephone service 1471? You know, the one where you can find out last number to call your telephone line, with the option of calling them straight back by pressing 3. Well this this service is currently, but quietly, being phased out. 

Don’t go and rush to buy an answering machine to fulfil your curious nature just yet though.. An alternative, similar
feature that might be of interest to you is 1571.  

Not quite as well know as it’s predecessor, this service allows callers to leave a voicemail message when you unable to answer the phone or are on another call. You are also able to record your own personal greeting for your phone and you can change this as often as you like.  

There are any more inbound telephone services available that you may, or may not know about – get in touch and we’ll talk you through them!

Your telephone number, your marketing tool!

by

Your telephone number, your marketing tool!

After originating in the US, the first FREE TO CALL 0800 numbers were introduced to the UK (by BT) in 1985. These days there are many more types of numbers available, but do you know what they all are and what they offer…..?

The 3 most popular types of Non-Geographical Numbers:

0800 FREE to call telephone numbers remove all barriers to customers contacting you, attracting three times as many calls as standard geographic numbers!

0845 Extremely cost effective for number owners and callers also benefit from a local rated call, wherever they are within the UK.

0871 Substantial revenue share is available for number owners, callers pay between 6p and 10p per minute

There are many benefits of using these types of telephone numbers:

  • The absence of a local area code means that the telephone number gives a National rather than Local impression and makes for a more professional business image.
  • They can be diverted to any number (even a mobile number) and callers do not need to be aware.  This is great if you are often away from your business or even better if you run your business on the go!!
  • The number that your virtual line is diverted to can be changed at fairly short notice, so you never need to be unavailable
    again.

With any of our inbound services we can provide you with a host of features.  The possibilities are endless, there are literally hundreds of combinations so if you have problem, we almost certainly have a solution….!

It’s GOOD to TALK…!

by

It's GOOD to TALK...!

Does your business operate over multiple sites…?

Is there a particular person that you spend way too much time talking on the phone to…?

One of the features of our telephone packages, is that you can talk to other Boxx customers for free.  Yes that’s right, FREE.

At a time when all businesses and individuals alike are conscious of keeping costs low, we offer a way to keep talking to customers, friends, family and those who you ‘need’ to talk to, that won’t break the bank.

By recommending Boxx Communications to others, not only can you TALK for FREE, you will also receive a credit on your bill too as a thank you!

If you’d like more info, just get in touch!

“Sorry, we can’t take your call right now”

by

If you are a small business owner there are
going to be occasions when you cannot answer your phone, it’s inevitable.  How you deal with this though, can, make or
break your business.

How annoying is it when you call a business
yourself and the phone just rings out?

Equally frustrating is a bog-standard
answer phone message that leaves you wondering whether or not you have reached the
right person/company.

And worse still, have you ever made a call
(during standard opening hours) only to be greeted with an answerphone
message that states our opening hours are

These can all damage a
potential customer’s first impression of you and your business, but can easily
be avoided.

No
matter how small or large your business is, it is easy, yet not costly, to make
sure that you handle your incoming calls effectively, even when you cannot physically
answer them.

  • You may run a business where
    you are often out and about – we can provide you with a
    host of features including call forwarding – so your
    customers can always reach you!
  • If, for whatever reason, taking calls is sometimes difficult, we can set you up with some more advanced call handling options such as: inbound call recording or automated services
  • Or simply being able to place
    calls on hold will make you sound more professional and do wonders for
    your callers initial perception of you and the service/products you offer.

Whatever type or size of business you run,
there are many ways of making sure your inbound call services and telephone systems are allowing you to make the best of your telephone interactions with customers and….. that you never miss a call again!

Page 7 of 7
1 … 5 6 7